Plan A Visit
Where to find us
Located just off the A259 along the Quay. ///usual.worlds.ship
We recommend parking at Gibbet Marsh car park (///penny.apart.began) ]which is a short walk following the footpath by the river.
If you are arriving by train look for our displays and leaflets in the booking hall.
On Foot
We are located at the bottom of Mermaid Street, on the Quayside. Just look for the giant anchor!
Walking Directions: Citymapper
By Car
Parking (including disabled) is available in our nearest car park: The Strand.
We do, however, recommend parking at the long stay car parks when visiting Rye.
Gibbet Marsh car park is 3 minutes away (home of the headless ghost), or the Market car park (not Thursdays) 6 minutes away.
On street parking is available around the centre but is limited to two hours.
Driving Directions: Waze
By Train
5 Minutes walk from the station, look out for our posters located in the booking hall.
We are just 90 minutes from central London (Charring Cross via Hastings or London St. Pancreas via Ashford International).
For easy travel times: CityMapper
For tickets: Southern
Travel Times To Rye:
London – 90 Mins
Ashford International – 22 Mins
Hastings – 22 Mins
Brighton – 95 Mins
By Coach
Coaches can set down passengers opposite the Heritage Centre, (///poem.collides.embedded) and then continue to the Coach Park next to Railway Station (///twee.receive.kettles).
By Bus
Rye’s main bus stop is located outside the station; however, a bus stop is located directly outside.
To find bus times and travel plans: Citymapper
Prices
Show prices start from just £3 for children and £5 per adult.
We highly recommend you book your ticket in advance. Shows commence at the showtime specified so we advise you arrive 5 minutes before the sheduled performance. Late arrivals for WWII & Rye After Dark will not be permitted entry after the show’s start. For the Story Of Rye you will be granted access into the next available showing.
Groups & Education
Pricing can be found here for groups and schools.
This Weeks Showtimes
Show prices start from just £3 for children and £5 per adult.
Access
Rye Heritage Centre warmly welcomes all visitors to enjoy a memorable experience exploring the history and charm of Rye.
Our ground floor, home to the gift shop, vintage penny arcade, and the Town Model, offers level access throughout and is fully wheelchair-friendly.
Please note that the upper floor is currently accessible only via a wide staircase.
The Town Model show can accommodate up to two small wheelchairs per performance.
Assistance and guide dogs are always welcome. For their comfort, we recommend they remain by the welcome desk during our WWII: Rye’s Story and Rye After Dark shows, as these include loud sound effects and sudden lighting changes.
Well-behaved dogs are welcome in the building and to the Story of Rye on a short lead. Other shows are not suitable for dogs.
Accessibility features include subtitles on The Story of Rye, as well as a hearing loop system available for all shows and at the welcome desk.
Some shows feature loud noises, flashing lights, and visual effects, which may not be suitable for visitors sensitive to these stimuli.
Things To Note
Children aged 14 and under must be accompanied by an adult at all times during their visit.
Please note that tickets are non‑refundable, though The Story of Rye tickets remain valid for 14 days from the date of purchase (subject to opening hours, performance schedules, and availability).
During busy periods, there may be a short wait for the next available showing; typically no more than 30 minutes. The final performance of The Story of Rye usually begins 25 minutes before closing time.
Our shows feature flashing lights, sound effects, and other sensory elements, which may not be suitable for all visitors. Children under 5 may find certain visual scenes unsettling; if you’re unsure, please speak with a member of our friendly team before booking or attending a show.
This Week's Hours
Tickets valid for 14 days from day of purchase.
Did you know?
The Town Model was on display in the NEC in Birmingham?
